Ballistic offers a 1 year limited warranty on all products sold.

All Ballistic products are fully guaranteed against defects in materials or workmanship. Our guarantee does not cover product damages that may have resulted from normal wear and tear or misuse/abuse of the product. Ballistic will not be liable for any indirect, incidental, or punitive damages arising from the use of this product.

Product replacements are only covered by the warranty of initial purchase and do not extend the length of warranty. If there is any problem with a warranty replacement, the customer must return the replacement to Ballistic to receive an additional replacement.

If you purchased the item(s) from a retailer please forward the following information so we can process your replacement warranty request:

• Copy of your purchase receipt with the purchase date visible
• Shipping address
• Phone number
• Color of your case
• An image of the issue
• A brief explanation of the issue

• Name on the order or order number
• An image of the issue
• A brief explanation of the issue